Make your KPIs SMART

At the outset of planning any digital project you should consider what outcomes or results indicate success. The most common...

How People Search the Web

How people search the web In order to take full advantage of search engine marketing you really need to know...

Why the Traditional Agency Model Fails in Digital

Why the traditional agency model fails in digital In the not too distant past digital agencies and their offline counterparts,...

How to Write a Functional Specification for a Website

How to write a functional spec The functional specification or spec describes in detail how a website operates from the...

Communicating Website Functionality

As websites become more and more complex it becomes increasingly difficult to explain and document their functionality but, more than...